18 March 2020

In response to current government guidance, Pulse Practice staff have taken the difficult decision to temporarily cease face to face consultations at the clinic as of 5pm on Wednesday 18 March 2020.
We will instead be offering telephone consultations and will be working towards delivering online services using video calls, where possible.
In taking this decision, we have weighed up the benefit of face to face consultations versus the risk of increasing spread of coronavirus. Our priority is the wellbeing of our patients, staff and the wider community. 
We will be supporting people in their recovery and self-management of musculoskeletal pain, footcare, earcare and disability. This includes promoting exercise that can be done at home to keep active and to alleviate pain. We understand that stress and worry have an impact on pain. 
We are currently contacting patients who have booked appointments with us to offer alternatives and support. We will be monitoring the situation closely and resume usual services as soon as we can.
If you would like to book a telephone consultation please contact us via our usual details below:

01778 426000
www.pulsepractice.com

We are waiving our current fees in these circumstances.

Please do not attend a GP surgery, pharmacy or hospital if:

• you have the symptoms associated with coronavirus (a cough, a high temperature, or shortness of breath),
• you've recently been to a country or area with a high risk of coronavirus (for a full list of countries please use the government website),
• you've been in close contact with someone with coronavirus.

If you are concerned about coronavirus and your symptoms, you should use the following services:

• NHS 111 has an online coronavirus service
• Further public information is available from the government and NHS.